how does hellofresh deliver to apartments

Hellofresh delivers to apartments by first checking to see if the building has a doorman.

If it does, they will contact the doorman and provide them with a delivery time.

If there is no doorman, they will leave the food at the front desk.

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Do I need to be home for HelloFresh delivery?

No, you don’t need to be home for HelloFresh delivery.

Our courier partners will leave your box in a safe place if you’re not home when they deliver.


Does HelloFresh deliver everywhere?

HelloFresh delivers to most areas within the contiguous United States.

For more information, please see our delivery zones page.


Do you get charged if you skip a week HelloFresh?

HelloFresh offers a flexible subscription service, which means that you can skip a week (or more) whenever you need to without being charged.

You’ll just be billed for the weeks that you actually receive a delivery.

Skipped weeks will always go to the end of your queue, so if you’re wondering what will happen to all those meals, don’t worry – they’ll still be there when you’re ready for them!

Can you freeze HelloFresh meals?

Yes. You can freeze most of the meals from HelloFresh.

However, freezing may affect the quality of some of the ingredients, so we recommend that you only freeze meals that include proteins, vegetables, and grains.

Meals that include sauces or dressings should not be frozen. Also, we do not recommend freezing desserts.

If you are looking to freeze a meal, we suggest waiting until it has cooled down completely before placing it in the freezer.

We also recommend putting it in a sealed container or bag so that it does not get freezer burn.