UPS does not typically change delivery addresses before the first attempt. If you have changed your address and UPS has attempted to deliver to the former address but was unable or unwilling to do so, please reach out for help. You may be able to escalate your issue through their customer service channels or contact a lawyer.
Can I change my delivery address with UPS after it’s been shipped?
Unfortunately, you cannot change your delivery address with UPS after it has been shipped. This is because the package has already left their facility and there is no way to return it. If you have any questions or concerns about your order, please contact UPS customer service at 1-800-PACKAGE (1-800-722‑5283).
What happens if I put the wrong address on an online order UPS?
If you put the wrong address on an online order with UPS, your package may not be delivered. This can happen if you forget to include the full name and zip code of the recipient when you placed your order.
If this is the case, then UPS will attempt to contact the intended recipient but may not be able to reach them. In this situation, your package will eventually be returned to sender and you will have to re-place your order.
Is it possible to reroute a UPS package?
Yes, it is possible to reroute a UPS package. This can be accomplished by following the steps listed on the UPS website. Shipping time will likely increase as a result of this process, but in most cases, your package will eventually arrive at its destination intact.
How many attempts will UPS try to deliver?
UPS generally tries to deliver within two business days, but this can vary depending on the time of year and the location. On average, UPS delivers between 150 and 200 packages per day.
Will UPS make a second delivery attempt?
UPS makes a second delivery attempt when the first delivery is not delivered to the customer’s address. This usually happens due to an error on UPS’s part, such as incorrect mapping or wrong address information.
Can you pick up packages from UPS after first attempt?
Unfortunately, UPS cannot pick up packages that have been left at the door after their first attempt. This is because UPS requires a signature for all packages in order to ensure delivery continuity.